Terms of service

1. Who these terms are with

These terms govern the supply of design, development, automation and related services by Anže Kos, an individual established in Slovenia, trading as WeSolveFast, with a correspondence address at Kašeljska cesta 77, 1260 Ljubljana-Polje, Slovenia (“we”, “us”, “our”).

“You” means the individual or organisation that engages us. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

2. Our services

We may supply any combination of the following, as set out in your written quote or statement of work:

• Design and build of a website or landing page.
• Custom software, automation and AI-assisted tooling.
• Hosting, maintenance, content updates and technical support.
• Consulting and technical advice.

The specific scope, timeline and price for your project are defined in your quote. Where a quote and these terms conflict, the quote takes precedence for that project.

2.1 Delivery estimates

Timelines we publish or quote — including any “live in seven days” style estimate — assume you supply required content, access and approvals promptly. Delays in your input move the delivery date by at least the length of the delay.

3. Fees and payment

• Fees are as stated in your quote. We are not registered for VAT, so no VAT is added to our invoices. If that changes we will tell you before your next invoice.
• Project fees are payable in full before build work starts. You see a working preview first, at no cost and with no invoice attached — the fee falls due only once you decide to go ahead.
• Recurring fees (hosting, maintenance, tool subscriptions) are billed monthly in advance.
• Invoices are due within 8 days. We do not charge late-payment interest. If a recurring invoice goes unpaid we may suspend hosting and support until it is settled, after giving you notice by email.

4. Cancellation and term

Ongoing services run month to month unless your quote says otherwise. Either party may end an ongoing service by giving 30 days' written notice. Fees already paid for the current period are non-refundable, and the service runs to the end of that period.

For fixed-scope project work: if you cancel after work has begun, we retain the fee in proportion to the work completed to that date and refund the remainder. If we fail to deliver what was quoted, you get back the portion you have not received.

5. Your responsibilities

• Provide accurate information, content, imagery and access credentials in good time.
• Hold all necessary rights to any material you supply to us.
• Review deliverables and respond within 5 working days of a request for approval.
• Keep your own account credentials secure.
• Ensure your use of what we build complies with the laws that apply to your business.

6. Intellectual property

On full payment, ownership of the final deliverables created specifically for you transfers to you, excluding the items listed below.

We retain ownership of, and grant you a non-exclusive, perpetual licence to use as part of the deliverables:

• Pre-existing frameworks, libraries, components and internal tooling we reuse across clients.
• Any third-party software, fonts, imagery or services, which remain subject to their own licences.

We may display the work in our portfolio and marketing unless you tell us in writing not to.

7. Third-party services

Projects commonly depend on third-party platforms — for example hosting, domain registration, email delivery, analytics, payment processing and AI model providers. Those services are governed by their own terms and pricing, and we are not responsible for their availability, changes or failures. Where a third-party service is billed to us on your behalf, we pass the cost through.

8. AI-assisted work

Some deliverables may be produced with, or may operate using, AI systems. You acknowledge that:

• AI output can be inaccurate and must be reviewed before being relied on for decisions.
• We do not guarantee any particular accuracy rate unless expressly stated in your quote.
• You are responsible for deciding what data is supplied to any AI system we integrate, and for its lawfulness.
• Model providers may change, deprecate or reprice their models, which may require paid rework.

9. Warranties

We warrant that our services will be performed with reasonable skill and care. We will correct defects in our own code reported within 30 days of delivery at no charge, where the defect is not caused by your changes, third-party failures, or a change in your requirements.

Beyond that, deliverables are provided “as is” and we make no warranty of uninterrupted or error-free operation, nor of any particular commercial result, search ranking, traffic level or conversion rate.

10. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot lawfully be limited.

Subject to that, our total aggregate liability arising out of or in connection with our services is limited to the total fees you paid us in the 12 months immediately before the event giving rise to the claim. We are not liable for loss of profit, revenue, business, goodwill, anticipated savings, or for indirect or consequential loss.

11. Confidentiality

Each party will keep the other's non-public information confidential and use it only to perform or receive the services. This does not apply to information that is already public, independently developed, or required to be disclosed by law.

12. Data protection

Where we process personal data on your behalf, we do so as a processor under your instructions. Our handling of personal data is described in our Privacy Policy. A separate data processing agreement is available on request, and is required where the EU General Data Protection Regulation (GDPR) applies.

13. Changes to these terms

We may update these terms for new engagements at any time. Changes do not apply retroactively to a project already quoted and accepted. Material changes affecting ongoing services will be notified at least 30 days in advance.

14. Governing law

These terms are governed by the laws of Slovenia, and the courts of Ljubljana, Slovenia have exclusive jurisdiction over any dispute, without prejudice to any mandatory consumer protections available to you locally.

15. Contact

Questions about these terms: [email protected], or write to Kašeljska cesta 77, 1260 Ljubljana-Polje, Slovenia.